Privacy Policy

Last updated: 20/11/2025

Shree Shivalic (“we”, “our”, “us”) operates the online store www.shreeshivalic.in, offering premium dry fruits and related products.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

1.1 Personal Information

When you place an order or register on our website, we may collect:

• Name
• Billing & shipping address
• Email address
• Phone number
• Payment information (processed securely by payment gateways; we do not store card/UPI data)

1.2 Automatically Collected Information

We may collect:

• IP address
• Browser type & version
• Device information
• Pages visited & time spent
• Cookies and tracking data

1.3 Cookies

We use cookies to:

• Improve user experience
• Enable cart & checkout functionality
• Analyze website performance

Users can disable cookies in their browser settings, but some site features may not function properly.

2. How We Use Your Information

We may use your data to:

• Process orders and handle payments
• Ship products and provide customer support
• Communicate order updates
• Improve website performance and user experience
• Detect fraud and enhance security
• Send promotional offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information.
We may share necessary data only with:

• Payment gateways (Razorpay/UPI/Card processors)
• Courier partners (for delivery of products)
• IT service providers (hosting, analytics, marketing tools)

All third parties are required to protect your data under their respective privacy policies.

4. Data Security

We take reasonable measures to safeguard your information using:

• SSL encryption
• Secure servers
• Restricted access protocols

However, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or updates
• Request deletion (subject to legal/transaction history limitations)
• Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 care@shreeshivalic.in

6. Retention of Data

We retain your information only as long as necessary for:

• Fulfilling your order
• Legal compliance
• Resolving disputes
• Accounting and audit requirements

7. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Continued use of our website indicates acceptance of updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 care@shreeshivalic.in
📍 203, Stuti Rang-Raag Residency, Nr. Iskcon Temple Road, Jahangirpura, Surat – 395005